sizi99 Privacy Policy – Our Commitment to Protecting Your Data
This page transparently explains how sizi99 collects, uses, stores, and protects the personal information of users in Indonesia. Please read it carefully before using our services.
Data We Collect from Users
When you register and use sizi99 services, we collect certain information required to provide a secure and personalized experience. The types of data collected include account information such as your full name, email address, phone number, and encrypted password.
We also collect device and browser data, including IP address, browser type, operating system, and language preferences. This information is used to optimize the platform's display and performance across the various mobile and desktop devices commonly used by Indonesian users.
For financial transaction purposes, we record payment data in Indonesian Rupiah (IDR), including the methods used such as local bank transfers (BRI, BCA, Mandiri) or digital wallets (OVO, Dana, GoPay). We do not directly store card numbers or sensitive payment details; that information is processed by verified payment partners.
We also collect usage data such as pages visited, session duration, and in-platform interactions for analysis and service improvement purposes.
How We Use Your Data
Data collected by sizi99 is used solely for platform operational purposes and to improve the user experience. The primary uses of data include account creation and management, identity verification, and processing deposit and withdrawal transactions.
We use usage data to understand user behavior in aggregate, allowing us to refine features, reduce page load times, and deliver more relevant content. This analysis is conducted anonymously and is never sold to outside parties.
Contact information such as email and phone number is used to send transaction notifications, account security updates, and relevant promotional information where the user has given explicit consent. Users can opt out of marketing communications at any time through their account settings.
Cookies and Tracking Technologies
sizi99 uses cookies and similar technologies to enhance the functionality of the site and app. Cookies are small data files stored on your device when you visit our platform, allowing the system to recognize your preferences and login session efficiently.
We use two types of cookies: session cookies, which are automatically deleted when the browser is closed, and persistent cookies, which are stored for longer to remember user preferences. You can configure your browser to reject cookies, though some platform features may not function optimally as a result.
We do not use third-party cookies for invasive advertising purposes. All data collected through cookies is used internally to improve platform performance.
User Data Storage and Security
All sizi99 user data is stored on servers equipped with advanced encryption using the latest SSL/TLS protocols. Access to sensitive data is restricted to authorized staff with verified operational needs only.
We operate a real-time threat detection system to identify and prevent unauthorized access. Data backups are performed on a regular basis to ensure service availability even in the event of technical disruptions.
User data is retained for as long as the account is active and for the period required by applicable regulations. Once the retention period ends or an account is closed at the user's request, data will be securely deleted in accordance with our internal procedures.
Sharing Data with Third Parties
sizi99 does not sell, rent, or trade users' personal data to third parties for commercial purposes. Data is only shared in specific, limited situations that are necessary for service operations.
The payment partners we use to process IDR transactions receive only the minimum information necessary for transaction verification and settlement. All of our payment partners are bound by strict confidentiality agreements.
In situations where Indonesian law or competent authorities require data disclosure, we will comply with that obligation in accordance with applicable legal procedures, and where possible, we will notify the affected user in advance.
User Rights Over Personal Data
Every sizi99 user has full rights over their personal data. You are entitled to access a copy of the data we hold about you at any time through your account settings or by contacting our support team.
Users also have the right to request correction or updates to inaccurate information. Such requests are typically processed within a few business days after identity verification is completed.
If you wish to permanently delete your account and data, you can submit a request through customer support. Please note that some data may be retained to meet legal obligations even after the account is closed. You also have the right to withdraw your consent to the use of your data for marketing purposes at any time.
Policy Changes and How to Contact Us
sizi99 reserves the right to update this Privacy Policy at any time in line with changes in technology, regulations, or platform operations. Any significant changes will be communicated via an in-platform notification or email to registered users.
We encourage you to review this page periodically to stay up to date on how your data is managed. Continued use of our services after an updated policy is published constitutes acceptance of the revised terms.
If you have questions, objections, or wish to exercise your rights regarding personal data, our customer support team is ready to help. You can reach us by email at [email protected]. We are committed to responding to all privacy inquiries within a reasonable timeframe.